What Pinemeadow Customers Are Saying
On July 06, 2004 Ken in Uxbridge in the UK wrote: I ordered my clubs Monday evening UK time. The following morning I had confirmation that my clubs were being made and 25 hours later they were on their way to me ! All my clubs arrived today Friday lunchtime in perfect condition. I would never have believed you could put 14 golf clubs perfectly packed in a box that small. The clubs are beautiful, the service was fantastic, the communication was exemplarary. Thanks again to everyone at PMG from Ken at Uxbridge in the UK. Another delighted customer.
On May 26, 2004 Seth P. wrote: Unbelieveable! You don't know how much I appreciate this. Pine Meadow is now my Golfing supply headquarters and I will spread the word down here in Florida! Thanks again for OUTSTANDING customer service. Have a great one.
On May 26, 2004 T. Bailey wrote: I just received my club and want to tell you how pleased I am with the quality. Please feel free to share with your group I can't believe how well it performs. This was my first experience buying a "clone" and I couldn't be happier. I'll certainly be telling my fiends all about it andwhere it came from.
On May 26, 2004 Mr Ferguson UK wrote: I would just like to thank all at Pinemeadow for what has been a truly pleasureable purchase experience. Your approach is of the highest proffesional order and a credit to you. As i write this reply I do so safe in the knowledge my clubs are on route to my home and can't wait to start playing with them. Everybody I play golf with is being told of your fantastic approach and quality service and I'm hoping they experience it for themselves. I work in the golfing industry and am on the road all across the UK. So the Pinemeadow name is getting good coverage. Thankyou all once again.
On May 18, 2004 Gerhard T. wrote: Wow!
I am very impressed with your company. I just received my set of irons plus the sand wedge. Six days ago on a Sunday I came across your website while doing research on my new clubs. The detail you provide online and your measuring wizard was so good that I decided to order a set.
What really impressed me was the follow up along the way, the notification of order received, the start date of building the clubs, the shipment notification and the prompt shipment. As far as I am concerned your customer service ranks right up there with LL Bean, which in my opnion is one of the best online companies. I can't wait to try my new clubs out on Monday, which is my next day off - but I wanted to tell you in the meantime, that you just found another customer for life.
"Yesterday I was finally able to hit the driving range and then an 18-hole par 3 course. I never had so much fun playing and when everything was said and done I scored "only 16 over" - which is a 10 stroke improvment from my previous best score. Way to go - I LOVE these clubs!" Thank you,
On May 03, 2004 Matt W. wrote: I just wanted to let you guys know how happy I was with my new golf clubs. Last week I ordered and received a set of Acer XP Step Cavity irons. I shoot in the mid-80's and to be honest was a little skeptical that the lower-priced clones could be as good as a full-priced, name brand set. After ordering my custom 1"-over shafts and receiving the clubs promptly and as promised in 4 days, I took them out for a couple of rounds. After playing with these clubs several times, nobody could ever convince me that an expensive name brand set is better than the clubs I have. I have never hit clubs that felt better or allowed me to hit so consistently. I had two great fairway 3-iron shots and almost holed out a 4-iron mis-hit on a par three. They are very forgiving and feel even better than the clubs they are cloned after which I tried out just before buying these. I've told all my friends about you and one friend already ordered a set from you after seeing how much I liked mine. Thanks again for the great clubs, fantastic price, and web-site that made ordering new clubs easy.
On April 30, 2004 Jim P. wrote: just wanted to say thanks for the way your people handled my order.i realize my order is a very small part of your companies revenue but the way in which tom helped me out with it was very impressive. many other companies could learn a valuable lesson from the way pinemeadow golf does business. i am planning to order a set of irons in the near future and look forward to doing business with this company. i also wanted to let you know that i will be telling my friends about my expierience with pinemeadow and will recommend this company very highly thanks again
On April 26, 2004 Charles L. wrote: I'm impressed:
1. Nice putter, nice product
2. Quick service
3. You make it so easy to order, and by sending the emails to inform me of the status of my order, it gives a strong impression of a company that is well run and trustworthy.
I'll be back.
On April 23, 2004 Ron S. wrote: Received my club and I am another satisfied customer. Thanks for your rock solid service.
On April 23, 2004 Dan T. wrote: Hi Pinemeadow, I'm really impress over your service! Me and my friends order clubs from you on Tuesday morning and today"Friday" the clubs arrive!! Thanks for the great service and have a nice weekend.