• Time to Build: We custom build your order just for you. Our goal is to do this in 2 business days. (Orders received Friday, Saturday, Sunday & holidays don't get started until the following business day.) In some rare cases it can take more than 5 business days. If that happens, we will notify you right away. Generally the more you customize your order with special requests the longer it will take to build.
• Time to Ship: UPS Express shipping can take up to 3 business days. Ground shipping can take up to 7 business days to the East Coast.
• Tracking: The day your order ships, UPS will email you with a tracking number and instructions to track your shipment.

We know there are situations where shipping via the USPS would be less expensive. Unfortunately, the USPS has less sophisticated tracking capabilities and box dimension limitations that are restrictive for shipping long, narrow boxes like golf clubs.

• Tracking: USPS packages can only be tracked to the delivery the location at which the military takes over distribution. At that point we do not have tracking capability of your package. We have shipped thousands of clubs to APOs and FPOs and have had very little problems.
• Time to Ship: Please note that sometimes order transit time to APO/FPOs can not be controlled due to certain circumstances. Military mail distribution tries to deliver a package on an average of 12 business days, but due to uncontrollable situations, it may take up to 6 weeks. Don't hesitate to contact us if you have anymore questions on how long it will take to get your order.

• Continental United States: For shipments within the continental United States it is pretty simple — we use UPS and generally offer two methods — regular (UPS Ground) and fast (UPS Three Day). You can get an exact quote of your shipping costs for both Regular and Fast Shipping by putting the products you want into your shopping cart and proceeding to step 4 of our shopping process. If you have provided us with your zip code and all the products you want we then automatically compute your shipping costs and show you your options. At that point you are under no obligation to buy, so there is no risk to you. If you want your product faster than UPS Three Day, you must request this when you order (in the comments section of your order form) and we will get back to you with a quote. We will not process your order until you confirm you are happy with the shipping cost for custom shipping.
• Hawaii & Alaska: For shipments to Hawaii and Alaska (yes, people play lots of golf in Alaska) — we use UPS Two Day. You can get an exact quote of your shipping costs by putting the products you want into your shopping cart and proceeding to step 4 of our shopping process. If you have provided us with your zip code and all the products you want we then automatically compute your shipping cost. At that point you are under no obligation to buy, so there is no risk to you.
• Canada: For shipments to Canada — we use UPS World Express. This service provides Canadians several benefits over UPS Canada Ground. First, we have deeply discounted rates for World Express shipping so the cost is very similar regular ground shipping. Second, the only "extra" charges that will apply is the standard duty and GST charges that apply on all purchases made outside of Canada. Third, you get your golf clubs in your hands faster. You can get an exact quote of your shipping costs by putting the products you want into your shopping cart and proceeding to step 4 of our shopping process. If you have provided us with your Canadian Postal code and all the products you want we then automatically compute your shipping cost. At that point you are under no obligation to buy, so there is no risk to you.
• International (World): We are capable of shipping to mostly anywhere in the World. For shipments to our friends our around the world - we use UPS Worldwide Express. This service provides you the best deal and fastest delivery method of getting the clubs to you. Once your order is shipped it take 2-3 business days for them to arrive. You can get an exact quote of your shipping costs by putting the products you want into your shopping cart and proceeding to step 4 of our shopping process.
  International (World) Customers will be liable for any taxes and duty that apply to purchases when they come into their country (e.g., VAT, customs duty, etc.). Customers will be liable for any additional charges, service, agency, or brokerage fees associated with your deliveries that are charged by local agents in their respective country. These charges are at the discretion of each country and some countries have more charges than others. This is not in our control. Be familiar with your local customs. Contact your local UPS site. They should be able to give you an estimate on what you should expect to pay.