Kim L rated this product on 08/27/08 Purchased this bag about a year ago and it is fraying on the inside and does not fit well on by Bag Boy golf cart. Would not recommend this to anyone. This the first bad purchase from Pinemeadow. Ft Bragg NC

5 out of 5 people found this useful. Was this review helpful to you? yes / no

marcin rated this product on 07/04/08 sb2 bag zipper on big pocket broke after 3 months, the cooler pocket has fell apart inside, every time you pull a club out its got fibres on them from freying inside the bag not a very good product.

Preston Hale responds with Thanks for the review. I am sorry this happened -- it shouldn't. Please contact us and we will replace the bag immediately. Keep in mind we have updated the durability of the bag and since the change we haven't seen many cases such as the problem you are experiencing. Since the change we have had a less then 1.5% return rate on the bag. If you have any more questions don't hesitate to contact us. -Pinemeadow Golf

6 out of 8 people found this useful. Was this review helpful to you? yes / no

Eric rated this product on 05/22/08 I have to set the record straight. It turned out to be my fault that I got the wrong color (the color scheme could have been a little clearer, but they changed it right away). Pine Meadow responded very quickly to my return request and shipped a new bag before the details of the last bag were taken care of! I have made 2 previous purchases of woods and irons and I am very satisfied with them. I will continue to be a good customer!

6 out of 6 people found this useful. Was this review helpful to you? yes / no

Eric rated this product on 05/19/08 I ordered Black/Royal and I got Black/Blue. You should get what you order right? Now I have to wait until they receive it and then wait until they ship the right one (hassle)...

4 out of 9 people found this useful. Was this review helpful to you? yes / no

Mark in NY rated this product on 04/30/08 Update time! This time let's talk customer support. My S1 bag started to have some issues: one of the rubber feet came off and the replacement they sent me wouldn't stay on, and a strap started to fray. Not only did they replace it with a brand-new updated SB2, they gave me store credit for some of the shipping cost to send the old one back to them. Color me happy, and I'll keep buying Pinemeadow and recommending them to my buddies.

5 out of 5 people found this useful. Was this review helpful to you? yes / no